Plano Animal Services

Plano, Texas

Plano Animal Services is located on a very busy, upscale thoroughfare surrounded by retail and car dealerships in a north Dallas suburb. The facility was among the first shelters to segregate canine habitats from visitors. This also helps shelter staff control noise, odor, and humidity in public areas and maximize public viewing hours. Plano was also the first public shelter to separate animals from viewers by glass. Cementitious wood fiber and acoustical plaster ceilings in the kennels reduce barking noise

The  large storefront glass allows visitors to view the cat habitats even when the shelter is closed. It floods the lobby and viewing areas with natural light and establishes a connection with the outside. Plano Animal Services increased its adoption rate by 60 percent since the shelter opened.

Five years after Connolly consulted on the original shelter, he was asked to design an addition as the prime architect when the City needed more stray dog habitats and a new spay/neuter clinic. Each room in the addition has day-lighting and a view to the outside. The shelter’s new component was designed to complement the original building’s new LEED EB rating.


Completion Date: March 2010 • Size:  12,000 sf • Cost: $2.4 million • Dog habitats: 76 • Cat habitats: 84 • Get-Acquainted areas: 4 • After-hours training room
Contact: Jamey Cantrell • Animal Services Manager • 972.769.4226 •